Refund Policy

we want you to shop with confidence and satisfaction. If you're not entirely happy with your purchase, we offer a straightforward 30-day refund policy. Here are the key details:

Eligibility for Refunds:

• To be eligible for a refund, your item must be unused, in the same condition as received, and in its original packaging.
• The 30-day refund period starts from the date of your purchase.

Initiating a Refund:

• To initiate a refund, please contact our customer support team at support@forbiddenpant.com.
• Provide your order number and a brief explanation of the reason for the return.

Return Shipping:

• Customers are responsible for return shipping costs unless the return is due to an error on our part.
• We recommend using a trackable shipping service to ensure your return is received.

Refund Processing:

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 days.

Non-Refundable Items:

• Certain items are not eligible for refunds, including [customized products].

Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately, providing photos of the damaged or defective product.

Cancellations:

• Orders can be canceled within [number of hours] hours of purchase. Once the order is processed, it cannot be canceled.

We appreciate your trust, and our 30-day refund policy is designed to ensure your satisfaction with every purchase. If you have any questions or concerns, please don't hesitate to reach out to us. Happy shopping!